Ship2Me

Privacy Policy

Stansted Company Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

Personal Information: When you register an account, we collect your name, email address, phone number, and profile image.

Business Information: When you list a business, we collect business name, address, category, description, contact details, and images.

Location Data: We collect your geolocation to provide nearby business recommendations and distance calculations.

Usage Data: We automatically collect information about your interactions with the app, including pages viewed, searches, and time spent.

Device Information: We collect device type, operating system, unique device identifiers, and push notification tokens.

2. How We Use Your Information

• To create and manage your account and business listings
• To connect customers with logistics and business services
• To calculate distance and show nearby businesses
• To send push notifications about your listings, messages, and promotions
• To improve and personalize your experience
• To process payments for featured listings and advertisements
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Public Business Information: Business name, address, category, description, and ratings are publicly visible to all users.
• Service Providers: We share information with third-party vendors who help us operate the app (hosting, payment processing, notifications).
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

• Access and Update: You can access and update your profile and business information at any time.
• Delete Account: You may request deletion of your account and associated data.
• Location Data: You can disable location services in your device settings.
• Push Notifications: You can opt out of notifications in your device settings.

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to remember your preferences and analyze app usage patterns to improve our services.

8. Third-Party Services

We use the following third-party services that may collect information:

• Paystack: For payment processing (card and mobile money)
• OneSignal: For push notifications
• Google Maps: For location services and map display
• Google Analytics: For app usage analytics

9. Data Retention

We retain your information as long as your account is active or as needed to provide services. Business listings remain visible until removed by the owner or due to policy violations.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes via the app or email.